Cancellation Policy

In the unlikely event that you should wish to cancel your order, please email on [email protected] with your order number. Please see below for further details based on your requested shipping option.

Click and collect orders

Once an order has been picked, an email confirmation will be sent to the customer confirming that the order is ready to collect.

Any cancellation requests must be sent via email before the 'collection ready ' email has been sent.

If emails are received after the 'collection ready' email has been sent, customers may be liable for a 20% re-stock charge.  All perishable items are non-refundable.

Orders not collected within 48 hours of the requested collection date and time will be refunded. Please note orders not collected will be charged a 20% re-stock charge. All perishable items are non refundable.